If you’re looking for a career in finance and operations, the Associate C2C Dispute Management Process Expert role is an excellent opportunity. This position is ideal for candidates who want to build their expertise in finance administration, dispute management, customer service, and process improvement. Candidates with strong communication, analytical, and problem-solving skills are encouraged to apply.
In this role, you will be responsible for handling customer disputes, collecting supporting documents, validating claims, and coordinating with internal stakeholders to ensure timely resolution. You will also help improve financial processes while maintaining compliance with company policies.
Job Overview
- Job Role: Associate C2C Dispute Management Process Expert
- Department: Finance / Dispute Management
- Job Type: Full-Time
- Experience: Freshers & Entry-Level / Junior Professionals
- Location: As per company requirement
- Salary: Competitive (Based on skills and experience)
Key Responsibilities
- Handle customer disputes related to financial transactions.
- Collect and verify documents to validate disputes.
- Initiate appropriate actions for dispute resolution.
- Meet service level agreements (SLAs) and team performance targets.
- Ensure compliance with company finance policies and procedures.
- Collaborate with internal teams to resolve customer issues efficiently.
- Support finance specialists with reporting, documentation, and task management.
- Identify opportunities for process improvements and operational efficiency.
- Deliver high-quality customer-focused financial services.
Eligibility Criteria
Candidates should have:
- Bachelor’s degree in Commerce, Finance, Business Administration, or a related field.
- Freshers and candidates with relevant finance experience can apply.
- Good communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Basic knowledge of finance and accounting processes.
- Ability to work in a team environment.
- Proficiency in Microsoft Excel and MS Office.
- Willingness to learn finance operations and dispute management processes.
Required Skills
- Finance Administration
- Dispute Management
- Customer Service
- Analytical Thinking
- Communication Skills
- Documentation & Reporting
- Team Collaboration
- Time Management
- Attention to Detail
- Process Improvement
Why Join?
- Opportunity to work in a global finance environment.
- Learn industry-standard finance and dispute management processes.
- Career growth through training and development.
- Exposure to modern finance technologies and methodologies.
- Collaborative and inclusive work culture.
- Competitive salary and employee benefits.
How to Apply
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Interested candidates can apply through the company’s official careers portal. Ensure your resume is updated with your educational qualifications, technical skills, internships, certifications, and any relevant finance or customer service experience.
Conclusion
The Associate C2C Dispute Management Process Expert role is an excellent opportunity for fresh graduates and early-career professionals looking to start a career in finance operations. With hands-on exposure to dispute management, customer interactions, compliance, and financial processes, this position provides a strong foundation for long-term career growth in finance and business services. If you possess strong communication skills, attention to detail, and a willingness to learn, this could be the perfect opportunity to launch your professional career.
